Frequently Asked Questions

Ardelis services are designed for Singapore residents aged 55 and above who are seeking tailored guidance to choose an insurance plan suited to their retirement phase.

Simply visit our website and complete the short questionnaire about your current health considerations and desired coverage areas to receive plan recommendations.

Our consultation and plan comparison service is provided at no additional cost. You only pay the plan fee set by the insurer you choose.

Yes, you can revisit your policy details at any time through our platform and request adjustments to coverage levels or add optional benefits.

Most users receive plan suggestions within 24 hours of submitting their details, with full documentation available in just a few days.

We use industry-standard security measures to protect your data and do not share it with third parties without your explicit consent.

Absolutely. You can schedule a callback or walk in to our office at Marina Bay economic Centre Tower 1 for in-person support.

Important factors include coverage duration, benefit options, any waiting periods, and the level of ongoing payments that align with your personal budget.

Yes, our team remains available for any follow-up inquiries or assistance with claims and policy questions after your plan is active.

Our platform offers a clear comparison tool that lays out key features and costs of various plans to help you weigh your options.

We have anonymized feedback from fellow pensioners to help you understand real experiences with different plans and insurers.